Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, is pleased to announce the appointment of Grant McKegney as the company’s new Director, Technology.
The evolution in leadership as the collection of data becomes stronger and more reliable
Leaders today will need a different mentality to those of the past as it will be more about understanding information, making sound judgements and freeing up talent.
Crisis management preparedness: New innovation strategies
Here are some fresh ideas for surviving future crises in the hotel business.
Appellation, a culinary-first hotel revolution, with Ed Skapinok
We explore the development and launch of Appellation, a revolutionary new culinary-first hospitality concept with Ed Skapinok, Chief Commercial Officer.
Self-service technology in hotels
The key is that self-service technologies must identify the specific needs of the traveler. It must focus on what guests will actually utilize when they visit.
6th conference on wine tourism: Innovation, Partnerships and Technology
The importance of partnerships and cooperation to build sustainability and community development was emphasized at the sixth edition of the UNWTO Global Conference on Wine Tourism.
Tech-based teams are hospitality’s future
The pandemic is over, but its effects are not. In its wake the hotel industry is mired by labor shortages, supply chain issues, inflation, revenge travel surges, new guest demands and the possibility of another great recession on the horizon.
The future of hotel PMS technology
The PMS of the future is cloud-based, customizable, integrated, and includes detailed reporting to empower you to run a successful business.
Tech doesn’t replace but supports guest communications
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
Could robots breathe new “life” into the tourism industry?
A new study provides fascinating insights into how the pandemic has changed tourists’ preferences and offers recommendations for hotels on taking the next step towards technology-driven service delivery.
