New GBTA research brings together industry and external stakeholder insights to benchmark perceptions, priorities, and actionable opportunities for more sustainable business travel.
How do travel managers view corporate booking technology?
The study examines how U.S. and Canada-based travel managers view corporate booking technology and how COVID has impacted business travel.
SiteMinder reveals the Five Stages of the Hotel Booking Reset
A new report by SiteMinder reveals the five stages ahead for accommodation providers until their booking cycle resets into a different normal.
Cleanliness and communication continue to drive hotel guest satisfaction
Study finds meeting guest expectations for cleanliness and proactively communicating with guests prior to arrival continue to be critical drivers of guest satisfaction.
Revenue Management as Demand Management
This white paper examines the challenges, changes and potential opportunities for growth.
Study reveals the emotional journey of a digital detox while travelling
New research reveals the emotional journey that tourists go on when they disconnect from technology and social media while travelling.
Hilton celebrates apprentices during Hospitality Apprenticeship Week
As the hospitality industry recognizes the first Hospitality Apprenticeship Week, Hilton is celebrating its centenary year with a record number of apprentices employed across its hotels and corporate offices in the UK.
Cornell report aims to cut restaurant food waste
Employee turnover gets all the attention, but food waste is a much larger industry challenge, both in terms of the cost and in terms of the greenhouse gas emission from this waste.
High proportion of online hotel reviews suspicious
Around 20 percent of online hotel customer reviews may be unreliable or fake, according to Dr Markus Schuckert and Professor Rob Law of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University.
Study predicts emergence of six “Traveler Tribes” by 2030
The Amadeus report unveils six categories of “Traveler Tribes” that are set to emerge or grow based around traveler desires, needs and behaviors instead of traditional demographics such as gender or age.
