A central problem with the hospitality industry’s current labor crisis is that by framing it as a ‘crisis’ we are presuming that the shortage will naturally pass, this is a dangerous mentality.
With the pandemic shaking up the workplace, it will take more than retirement benefits to entice top talent to work for you.
The ability of hotels to attract and retain staff has never been more crucial as a combination of less foreign workers and the on-going impact of covid continue to threaten staffing levels.
The hospitality industry has been struggling with a talent shortage for years. A 50 cent raise, a better lunch break, or a more consistent work schedule can be all that it takes for another hotel to come along and poach your best team members.