There’s an open secret amongst hoteliers: They love the ‘B’ in F&B. The ‘F’? Well, there’s another word that starts with an F they often used to describe it.
The art-centric Hotel Chicago West Loop has expanded its service offerings with a new virtual in-room dining program in partnership with Butler Hospitality.
With Volara-powered Google Nest Hubs in each corporate residence, guests scan an on-screen QR code to access an in-room restaurant menu with orders prepared at one of five hotel hub kitchens in Manhattan.
A new white paper commissioned by iSeatz, a technology company providing digital booking experiences that integrate with loyalty programs, researched by Phocuswright, shows that travelers are interested in purchasing more than just rooms from hotels, especially if the ancillary is connected to the hotel’s loyalty program.
The brand has introduced Aloft TiGi (Text it. Get it.) Emoji Room Service. Its picture-only menu Includes hangover cures, sweet tooth fixes, toiletry kits and more.