Independent hoteliers running on the Maestro property-management system can now leverage Robotic Process Automation and virtual robots.
6 main ethical concerns of service robots and human interaction
“Service Robots” come with a variety of ethical questions regarding their use. Research in this field can help to find the win-win balance where companies reduce their costs, adapt employee activities and give customers added value with the right use of robot technology.
Could robots breathe new “life” into the tourism industry?
A new study provides fascinating insights into how the pandemic has changed tourists’ preferences and offers recommendations for hotels on taking the next step towards technology-driven service delivery.
Hawks Cay Resort employs robots to lift guest experience
The largest resort in the Florida Keys has an unexpected addition to its workforce.
High-tech droids assemble at Dorsett Wanchai
Dorsett Wanchai has brought together the high-tech droids to take the safety and hygiene measures at the hotel to the next level.
The clever use of robots during COVID-19
So far, the use of robots during the COVID pandemic has been proving very useful in the medical sector, but their practical uses could be stretched to many other industries.
An electric dinosaur mans the front desk at a JapaneseÊhotel
The latest robot-staffed Henn-na Hotel opened in Japan last week, with an electronic dinosaur manning the front desk and offering concierge services to guests in multiple languages. Operators are confident that park visitors will be OK with this odd new way of lodging.
DreamCheaper uses ÔrobotsÕ to make hotel stays cheaper
The German start-up has launched in a bid to help consumers swap their hotel booking for a better deal by simply forwarding their reference details on over email. ÒRobotsÓ Ð or a very complex API Ð behind the scenes then do their magic and see if they can find it for you at a better price, factoring in the firmÕs commission.
How robots are storming the travel industry
Even though AI is still in its infancy in the hotel sector, it’s potential to give guests an enhanced experience driven by forward-thinking service is broad. Let’s look at the six major effects smart technology could have on the travel industry.
8 tech trends travel marketers need to embrace
These eight technology trends have already started to revolutionize our daily lives and are likely to significantly impact the hospitality business on a global scale.
