With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.
7 innovative strategies to supercharge your hotel’s direct bookings
By focusing on driving direct bookings, you can boost your revenue, strengthen your relationship with guests, and maintain full control over their experience.
Six potential guest expectations with direct bookings
State-of-the-art booking engines for hotels can equip your arsenal with the insights and foresight you need to ensure that your offerings are in line with the expectations of the potential guests.
Superhero powers – The secret to transforming your hotel website
It’s important to be strategic with your tactics. When you do, you will increase your website’s visitor engagement and ultimately drive much more revenue and bookings.
The importance of increasing digitization in hospitality
How can we build bridges to a fully-realized digital future for hotels? Here’s the research to illuminate pathways towards delivering digitization in a meaningful, impactful way.
“Personalization” is about consistency and interaction
Delivering an “experience” and offering personalized service depends on the owners investment into staff, not better computer program.
Improve hotel operations with automation and online learning
There is no doubt that the hospitality industry emphasizes personalization and positive customer experience, however, hotel owners and operators, regardless of the type of property, can benefit from automation, and in ways, they may not expect.
Major enhancements to Guestfolio CRM: Advanced guest profile management
Guestfolio CRM | Intuitive marketing automation and guest intelligence for boutique and independent hotels
Now Available: Content Personalization on the Hotel Website Whitepaper
Personalization in the hospitality industry isn’t a new concept. Hotels often provide personalized in-room and on-property experiences, so why should…
Caesars Entertainment, Margaritaville & The Travel Corporation join forces on ground-breaking personalization webinar
The most senior executives from travel’s most unique hotel, resort, tour operator and casino brands will kick off a webinar on the most innovative revenue, marketing and CX approaches to personalization to win the customer’s loyalty.
