Here are some important tips on how to leverage and repurpose customer reviews in ways that can improve your online presence and increase sales.
The addition of a travel feed on TripAdvisor is a feature that should improve listings and empower businesses who are being reviewed on a regular basis.
Negative reviews are discounted by prospective customers, mixed reviews are too difficult to interpret, which leaves positive reviews as the most trusted by those looking to make a hotel booking online.
Encouraging loyalty by meeting guests needs now and into the future. @IDeaS_RevOpt
Making too many responses is worse than offering no response at all, in terms of both ratings and revenue.