The race to bring guests into loyalty programs and win greater influence over how and where they shop for travel, possibly for the rest of their lives, is becoming much more intense. Personalization and ownership of the guest profile are top of the agenda for the OTA and hotel operators alike.
A beginners guide to lead generation for hotels
By generating leads, hotels can reach out to a larger audience, increase brand awareness, and drive sales and profits.
OfferCraft offers gamification to drive customer engagement rates
Gamification can support the transformation of guests into evangelists through sharing that is trackable, increasing leads, increasing redemption, and collecting insights about how people think.
