OCC speaks to Scott Crawford, VP, eCommerce, Expedia to share customer-driven innovation tips.
The New Travel Experience: Customer Driven Innovation
In the build-up to Your Customer Driven Innovation Day on June 15-16, One Connected Community (OCC) caught-up with key speakers at Expedia, AirFrance-KLM, citizenM and Thomas Cook to share thoughts on the importance of reclaiming direct, profitable relationships with customers in 2016.
Technology and Innovation in Retail 2016 will gather industry thought leaders
This May, the leading retail experts in the GCC region will come together at the Technology and Innovation in Retail 2016, taking place on 10th & 11th May, 2016 in Dubai.
Marketing Innovations for Sustainable Destinations
This week’s book of the week – Marketing Innovations for Sustainable Destinations is a collection of groundbreaking and stimulating chapters that explore innovative marketing operations, interactions and experiences, illustrating how each contributes to the sustainable development of destinations.
ExCeL London hosts Hotelympia 2016
Britain’s most comprehensive hospitality event, Hotelympia, returns February 29 – March 3 at ExCeL London.
Customer-Centric Innovation in Travel event comes to London in May
One Connected Community will host the Customer-centric Innovation in Travel event on May 4 at Millbank Tower in London.
EyeforTravel’s Start-up and Innovation Awards calls for entries
In London, April 19-20, EyeforTravel’s Start-up and Innovation Awards will offer attendees the advice, contacts and potentially the investment for success.
Forces that drive hospitality innovation: The Ecole hôtelière de Lausanne workshop
The workshop seeks enhance the understanding of innovation in service and, specifically, international hospitality management by integrating the largely interdependent works on strategic renewal and innovation so hospitality management can apply what contemporary research on service innovation has revealed on organizational transformation.
Change It Up at No Vacancy 2016
Returning to Sydney on March 15 with the theme ‘Change It Up’, the No Vacancy Australia conference is where accommodation meets the web.
Springer-Miller names Michael McCarthy President & CEO
Springer-Miller Systems (SMS) has announced the appointment of Michael McCarthy as President & CEO.









