Leadership and management are terms that seem to be used interchangeably within the industry. We discuss the difference between leadership and management and the important skills of hotel professionals in the future with Tracy Walker from Torrens University.
Deborah Kelly promoted to VP of Talent and Culture at Rosewood
Deborah is responsible for overseeing all talent and culture functions within the APAC region.
New dates announced for 2021 HR in Hospitality Conference
After much consideration, the decision was made to move the 2021 HR in Hospitality conference from April 2021 to September 21-23, 2021.
Hospitality HR: challenges facing the new COVID-19 world
Here are insights from an Executive Roundtable for hotel chief human resources officers in the Asia Pacific region to discuss the current and potential future challenges they are facing in the new world of COVID-19. Government support, innovation and employee well-being are just some of what’s on their minds now.
Why you are at great risk for not using panic buttons
Besides the doom and gloom of potentially losing millions in revenue over the long-term, implementing wearable safety devices has some surprising benefits that are worth sharing.
2019 in Review: HR Insights
As 2019 comes to a close, and a new decade in hospitality begins, we’ve collected the top eHotelier insights across the year. Here are 3 of the most clicked and shared HR insights for 2019.
The relationship between employee experience and customer experience
Creating an environment where your employees are motivated and inspired is the first step to going above and beyond for your customers.
Scott Etchberger named HR Director at Sonesta Resort Hilton Head Island
The AAA Four Diamond-rated Sonesta Resort Hilton Head Island has named Scott Etchberger as its new Human Resources Director.
Three reasons why training in hospitality matters
How two consecutive audits as “mystery shopper” for a hotel company unveiled striking differences in staff performance… and the need to focus on training.
What Millennials look for in their first hospitality job
What should millennials’ ideal employer offer to attract them: more money, great reputation or a good working environment? A survey of graduating students from four Swiss hotel schools provides valuable insights.
