Responding to guest feedback quickly and professionally isn’t just a nice-to-have; it’s essential for maintaining your reputation and building guest loyalty
Bias and Inaccuracy in Conversational AI, What hoteliers need to know
Over the past several months, we’ve explored some of the most common criticisms of conversational AI in hospitality. We’ve examined the empathy gap
AI Analytics show hoteliers the reasons behind the ratings
GuestRevu has launched a new set of AI-powered analytics tools that help hoteliers save time, understand guest sentiment, and act on guest feedback faster than ever before.
Budgeting for 2026: A strategic approach for hoteliers
Budget season isn’t just about numbers—it’s about vision. As a hotel finance executive, I have found that success in 2026 will come down to discipline
Budgeting for experiential tech in 2026: Why hoteliers cannot afford to wait
As summer winds down and the robust vacation season slows, it’s time for resort and venue operators to shift gears and ramp up for budget season.
Why hoteliers are embracing next-gen tech AI, augmented reality
In today’s hospitality landscape, technology isn’t just a support function — it’s a strategic asset that’s transforming how hotel operators connect with guests
Stressed guests want to get away from it all – here’s how hoteliers can respond
Are we at the start of a Golden Age of Wellness tourism? Certainly, figures from the Global Wellness Institute suggest we are. The Institute forecasts
Hoteliers could see 12% increase on room rates by selling their best features or services
New research from technology innovators Amadeus explores what travelers are looking for from a trip and how technology can make those ambitions come true.
Automation that enables personalisation: Secrets from Hoteliers
Automation can feel overwhelming. But when used effectively, it becomes a powerful tool for delivering personalised guest experiences.
Spring Cleaning for Hoteliers – Revamping Digital Room Service Menus and Beyond
As the seasons change and spring approaches in the northern hemisphere, hoteliers are reminded of the importance of refreshing their offerings
