How the hospitality industry is shifting from touch-heavy to touch-free.
How modern AI solutions offset rising costs that cut into hotel profits.
The Essex Resort and Spa partners with Travel Outlook, The Premier Hotel Call Center, to offer Its guests genuine hospitality and a friendly, helpful voice.
How hospitality-specific AI is changing how we do business.
Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.
Travel Outlook, the Hotel Call Center as a Hotel Profit Center, announces an expansion of the hotel sales training of its reservations specialists provided by the Kennedy Training Network.
Travel Outlook announced that Kimberly Berry has been promoted to Director of Digital Business Development, overseeing sales and implementation of Annette, The Virtual Hotel Agent.