How the hospitality industry is shifting from touch-heavy to touch-free.
Labor shortages and the impact on hotel operating costs
How modern AI solutions offset rising costs that cut into hotel profits.
The Essex Resort and Spa partners with Travel Outlook
The Essex Resort and Spa partners with Travel Outlook, The Premier Hotel Call Center, to offer Its guests genuine hospitality and a friendly, helpful voice.
Using artificial intelligence to positively impact your hotel
How hospitality-specific AI is changing how we do business.
Newpark Resort partners with Travel Outlook
Travel Outlook, The Premier Hotel Call Center, to assist Newpark Resort and Hotel to increase voice channel revenue and improve guest satisfaction.
Cut labor expenses without sacrificing service
How Annette, The Virtual Hotel Agent™ goes above and beyond IVR (Interactive Voice Response) systems.
Travel Outlook welcomes Senior Sales Executive Judy Cassidy
Hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive.
Travel Outlook the Premier Hotel Call Center expands agent sales training
Travel Outlook, the Hotel Call Center as a Hotel Profit Center, announces an expansion of the hotel sales training of its reservations specialists provided by the Kennedy Training Network.
Anticipating hotel guests’ needs
How Annette the Virtual Agent can help your hotel handle guests needs as they arise.
Kimberly Berry named Director of Digital Business Development for Annette
Travel Outlook announced that Kimberly Berry has been promoted to Director of Digital Business Development, overseeing sales and implementation of Annette, The Virtual Hotel Agent.