What today’s guests want and what they don’t
Do you really know why guests are choosing your property over others, and what they expect when they arrive?
Global hospitality CEO survey: What trends are shaping the hospitality and leisure industry?
Hotels must go beyond the tried and tested and experiment with new features, take risks with new ideas, and anticipate what will be most attractive to guests. Hoteliers must make the right decisions about these new services and leverage technology and skilled staff to provide them at a high level.
Hospitality trends to watch in 2019
What’s new, what’s evolving and what are experts’ wildest dreams. @HiltonHotels
Hospitality trends to look out for in 2019
Ready or not, the new year is upon us and new goals waiting to be set. Does your 2019 plan take into consideration these key changes expected to hit the industry? @STAAHOnline
Maximising technology to communicate in the hospitality industry
Maximising Technology to Communicate was the latest topic for discussion in The Blue Mountains International Hotel Management School's Leadership Series.