We can collect so much information about our guests, but how is this being used to offer personalised experiences and build brand equity without compromising privacy? With John Oberon, President of Cybage.
“The challenge for hotels is how to elevate the guest experience without losing the human touch.” Matthew Stephens talks to Alonso Franco, CEO and Co-founder of Arrivedo about personalisation and content marketing essentials for the hotel industry in the age of AI technology.
eHotelier talks to Jason Dando, Director of Teleste about technology trends and how to leverage your TV infrastructure to make your hotel fully connected. Taped at HITEC 2019, Minneapolis.