The hotel industry must look toward combining proactive and reactive guest service, an approach that is holistic, timely, and current. This requires adopting the latest communication tools and putting the staff and processes in place to ensure quick responses and follow-up.
Jim Cavallo has beenÊappointed Regional Operations Leader at Midas Hospitality in St. Louis.
Myers brings with her 26 years of service within the hotel industry, including experience and knowledge as a Certified GM of Wyndham and 4 other top leading brands.
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