Smarter Reservations, Better Guest Experiences
As a hotel manager, I’ve learned that the guest experience doesn’t begin at check-in—it starts the moment a reservation is…
Mastering special dietary needs to elevate guest experience
As hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed…
7 Proven Ways to Improve Guest Experience in Hotels
Guest expectations have shifted. Speed, convenience, and personalisation now define success. But meeting those demands across multiple properties?
The guest journey secrets small hotels don’t want you to know
If there is one thing we’ve learned from thousands of hotels is that a good hotel guest journey implementation makes a complete difference for the guest experience.
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience
IRIS, the global market leader in digital F&B and guest experience solutions for hotels, has announced outstanding year-on-year growth with Mandarin Oriental
Smart Storage, Safer Kitchens, Happier Guests
In hospitality, the quality of your ingredients defines the quality of your guest experience. But maintaining that quality isn’t just…
Better Systems, Safer Kitchens, Happier Guests
In hospitality, guest satisfaction starts long before the plate reaches the table. Behind every memorable dining experience is a network…
Stronger guest experiences through smarter operations
In hospitality, every detail matters. Guests rarely see the behind-the-scenes effort that goes into creating a seamless experience—but they feel…
Windsor Aughtry completes $5 million renovations at two hotels, enhancing the guest experience
Greenville based Windsor Aughtry Company, announces the completion of $5 million in renovations across two of its hotel properties: SpringHill Suites
Clean, Crisp, and On Time: Elevating Hotel Laundry Service
In hospitality, every detail matters. From the scent of the lobby to the crispness of a pillowcase, guests notice everything.…
