Hoteliers are increasingly turning towards data-driven solutions to help them stay ahead of the competition. Why? Because by leveraging guest data, general managers can gain valuable insights that can be used to improve the overall guest experience.
Coast Bastion Hotel in Nanaimo elevates guest experience with newly reimagined rooms and suites
Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, celebrated the completion of an extensive, multimillion-dollar guest room renovation at the Coast Bastion Hotel in Nanaimo, British Columbia during a launch event today. The newly reimagined rooms and suites offer guests an elevated Refreshingly Local™ experience with a focus on sophisticated comfort, intuitive design, aesthetic appeal, and unparalleled service.
Luxury hotel marketing: 5 key strategies to succeed
Your luxury hotel marketing strategy must tell a story that shows your customers what sets you apart and makes the experiences you offer unique. Importantly, you must actively target a distinct group of customers and ensure your messages appear in all the right places.
Dakota Hotels Enhances Guest Experience with Nonius Technology
We are thrilled to announce the partnership between Dakota Hotels and Nonius, aimed at transforming the digital experience for guests across all five luxurious Dakota Hotels locations in the UK.
Sojern Elevates Guest Experience with HotelKey
Sojern, a provider of AI-driven guest experience solutions, announced its integration with HotelKey today, a leading next-generation hospitality platform. This collaboration connects Sojern’s Guest Experience Platform with HotelKey’s Property Management System (PMS), empowering hoteliers to increase profitability and enhance the guest experience.
Forbes Travel Guide ratings opinion on the new relevance of luxury
To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.
Radisson Hotel Group and STAY announce strategic partnership to elevate guest experiences worldwide
The partnership will enhance communication and service accessibility along with paper savings, thanks to a Guest Experience OS that provides them with both a Guest App and Staff digital solutions.
Elevate Your Guest Experience with Nonius TV’s Cloud High-Availability
Nonius is thrilled to share news of our cloud infrastructure’s regional expansion and upgrade, guaranteeing a flawless entertainment experience for your guests, even amidst unforeseen disruptions.
Enhancing hotel security and aesthetics: the role of entrances and parking areas
In the hotel industry, every detail matters. The entry points, including parking areas, play a crucial role in shaping their first impressions and overall satisfaction.
Guest experience: How to deliver real value to guests
Images by BookBoost In today’s landscape, where everyone is talking about how building a great guest experience will help your…
