New additions to the IRIS platform have been developed to build mobile ordering capabilities, enhance the guest experience and reduce manual processes for staff
SABA Hospitality unveils revamped digital compendium module to enhance guest experience
SABA Hospitality is excited to announce the launch of its revamped Digital Compendium module, a significant enhancement designed to elevate the guest experience in the hospitality industry.
IDeaS boosts revenue and guest experience for IDILIQ’s luxury resorts
IDeaS, a SAS company and global provider of hospitality revenue management software and services, today announced IDILIQ Hotels & Resorts has selected IDeaS G3 RMS to automate revenue management and optimize its pricing strategies across its portfolio of Spanish luxury resorts.
Top three reasons a hotel-specific CRM outshines generic solutions
The right hospitality CRM serves as the nerve center of your hotel, enabling you to streamline operations, cultivate long-term guest relationships, and centrally manage guest interactions throughout the hotel, including at dining, spa and leisure outlets.
5 not-so-obvious ways to use guest data to make decisions in your hotel
Hoteliers are increasingly turning towards data-driven solutions to help them stay ahead of the competition. Why? Because by leveraging guest data, general managers can gain valuable insights that can be used to improve the overall guest experience.
Coast Bastion Hotel in Nanaimo elevates guest experience with newly reimagined rooms and suites
Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, celebrated the completion of an extensive, multimillion-dollar guest room renovation at the Coast Bastion Hotel in Nanaimo, British Columbia during a launch event today. The newly reimagined rooms and suites offer guests an elevated Refreshingly Local™ experience with a focus on sophisticated comfort, intuitive design, aesthetic appeal, and unparalleled service.
Luxury hotel marketing: 5 key strategies to succeed
Your luxury hotel marketing strategy must tell a story that shows your customers what sets you apart and makes the experiences you offer unique. Importantly, you must actively target a distinct group of customers and ensure your messages appear in all the right places.
Dakota Hotels Enhances Guest Experience with Nonius Technology
We are thrilled to announce the partnership between Dakota Hotels and Nonius, aimed at transforming the digital experience for guests across all five luxurious Dakota Hotels locations in the UK.
Sojern Elevates Guest Experience with HotelKey
Sojern, a provider of AI-driven guest experience solutions, announced its integration with HotelKey today, a leading next-generation hospitality platform. This collaboration connects Sojern’s Guest Experience Platform with HotelKey’s Property Management System (PMS), empowering hoteliers to increase profitability and enhance the guest experience.
Forbes Travel Guide ratings opinion on the new relevance of luxury
To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.