An analysis of how Covid-19 has affected the hotel market and the importance of adapting to new parameters in staffing, marketing and technology to avoid extinction.
Economic theories on COVID-19’s impact on hospitality and tourism
A look at the numerous economic factors that determine the degree of damage the pandemic has wreaked on the hospitality and tourism industry. How, who and why some areas of the industry might come out better or worse than others.
Cleanliness and communication continue to drive hotel guest satisfaction
Study finds meeting guest expectations for cleanliness and proactively communicating with guests prior to arrival continue to be critical drivers of guest satisfaction.
Will the Covid-19 pandemic presage another once-a-decade contraction in tourism?
Since 1990, the tourism industry has weathered three major negative demand shocks, roughly one per decade. Welcome to the fourth.
People management during COVID-19
A hotel’s success depends on how motivated, happy and engaged their employees are as this directly affects its product. So how does a people-focused industry take care of their people during COVID-19?
Coronavirus crisis communication: a wicked problem
The Coronavirus is not a problem nor a crisis. Coronavirus falls into the category of a ‘wicked problem’.
Thermal imaging and its potential effect on the travel and hospitality sector
Whether it’s a medical organization, event, business, airport or hotel that wants to implement this screening before you enter, the demand for this tech is going to be greater than ever before. Though it can be perceived as invasive, it could prove invaluable in helping us manage places where large numbers of people gather.
Revinate releases free COVID-19 resource for hospitality industry
The coronavirus resource center aims to be the definitive, centralized source of information and resources to help hoteliers develop strategies to move forward in uncertain times.
