We now know much more about the factors driving hotel customers’ willingness to pay for contactless services. New research will guide hotel practitioners to invest more smartly and rationally in contactless solutions.
What customers want and expect while traveling in 2023
How the hospitality industry is shifting from touch-heavy to touch-free.
Maestro Cloud PMS solves card-not-present concerns
b4checkin’s secure online payment platform, TransForm, has a direct connection to Maestro PMS ensuring all payment data automatically posts securely offering a level of protection to eradicate chargebacks.
Autonomy, independence and today’s new hotel customer experience
Implementing these four essential contactless considerations can help you ensure your hotel remains relevant in the coming years.
Exceeding guests’ expectations in the contactless world
The contactless experience has become a fundamental concern of hoteliers and guests as a result of the pandemic, seemingly accelerating technology advancements.
Retail tech innovation to enhance customer experience
More than half of retail professionals state pandemic accelerated tech product launches.
Accor transforms the guest experience
The 1st hotel in Northern Europe offering a 100% digital experience will open its doors. A big step forward for Accor.
Smart cities are the next step for urban tourism post-pandemic
Aiding the visitor experience, mitigating the effects of overtourism, and leading to more sustainable management, smart cities are the way forward in post-pandemic travel.
Revolutionizing hospitality experiences with touchless technology
As the travel and tourism industry gears up for business, hoteliers are reimagining ways to prioritize hygiene standards and contactless services for arriving guests.
Hilton introduces Hilton EventReady Hybrid Solutions
Global program roll-out to feature hybrid-ready hotels across the portfolio.
