A solution to help secure lifelong returning hotel guests.
Travel Outlook announced that Kimberly Berry has been promoted to Director of Digital Business Development, overseeing sales and implementation of Bella, The Virtual Hotel Agent.
Precise Guest Insight anonymizes the caller information and collates the questions for hotel management, providing an instant and 100% accurate picture of why guests are contacting the hotel.
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
In the not-so-distant future, chatbots will be a standard in your daily lives, do you have a Chat Bot implementation plan for your property?