How can you capture the most revenue from each guest before he or she arrives on property, thereby bumping up RevPAG (revenue per guest)?
Key elements of a truly welcoming hotel room
Hotel room design is often one of the crucial factors in keeping the existing guests and attracting new ones. Here is how to make it truly welcoming.
How hotel amenities enrich the customer experience
Hoteliers can use an array of amenities to not only attract new customers, but to also increase the number of guests who regularly return to their properties.
Dispenser theory
We look at the pros and cons of using in-room dispensers for bath amenities.
The Peninsula Hotels partners with Beats by Dr. Dre
The program provides guests with access to Beats signature audio products for complimentary use during their stay.
Gilchrist & Soames and diptyque introduce new packaging in Luxury Amenity Collection
Once only available in bottles, the decision to introduce tubes was driven by the desire to offer properties additional eco-friendly options to meet their specific needs and functionality.
What amenities guest want: free Wi-Fi still on top of survey
Global travelers’ desire for free Wi-Fi is still the number one amenity when choosing a hotel for both leisure and business stays, but it is slowly declining according to the latest research from online accommodation booking service, Hotels.com.
