Video content gives travelers a sneak peek into every aspect of their potential vacation experience before they even take off on their trip.
Using tech to reopen a profitable spa in 2021
Now is the time to investigate what inefficient and revenue-draining parts of your spa you can do without as you look to welcome guests back. This requires a reframing of the operation as a per-guest-optimized revenue stream instead of simply a volume business.
Marriott will eliminate single-use toiletry bottles
Marriott International announced that it’s expanding an initiative to replace tiny, single-use toiletry bottles of shampoo, conditioner and bath gel in guestroom showers with larger, pump-topped bottles.
Using bathroom amenities to differentiate your property
Providing exceptional amenities is an important opportunity a property has to bond with the guest and to let them know that the hotel cares about every part of their experience.
End of the road for bathroom miniatures
IHG opts for bulk-size amenities to reduce plastic waste
Travel now, pay later – the latest Expedia survey
Millennials are going into debt for vacation.
Growing RevPAG through effective merchandizing
How can you capture the most revenue from each guest before he or she arrives on property, thereby bumping up RevPAG (revenue per guest)?
Key elements of a truly welcoming hotel room
Hotel room design is often one of the crucial factors in keeping the existing guests and attracting new ones. Here is how to make it truly welcoming. Â
How hotel amenities enrich the customer experience
Hoteliers can use an array of amenities to not only attract new customers, but to also increase the number of guests who regularly return to their properties.
Dispenser theory
We look at the pros and cons of using in-room dispensers for bath amenities.
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