Now is the time to investigate what inefficient and revenue-draining parts of your spa you can do without as you look to welcome guests back. This requires a reframing of the operation as a per-guest-optimized revenue stream instead of simply a volume business.
Marriott International announced that it’s expanding an initiative to replace tiny, single-use toiletry bottles of shampoo, conditioner and bath gel in guestroom showers with larger, pump-topped bottles.
Providing exceptional amenities is an important opportunity a property has to bond with the guest and to let them know that the hotel cares about every part of their experience.
Hoteliers can use an array of amenities to not only attract new customers, but to also increase the number of guests who regularly return to their properties.
The program provides guests with access to Beats signature audio products for complimentary use during their stay.
Never miss a trend.