Luxury hoteliers no longer just sell rooms, spa treatments or dining occasions. You sell holistic experiences. What can you do to enrich your experiences in a meaningful way that allows you to command higher room rates without turning guests off?
Omni La Costa Resort & Spa unveils sweeping refresh of meeting spaces, other amenities
Omni La Costa Resort & Spa, will soon unveil sweeping renovations designed to encapsulate the heart of the La Costa Lifestyle. Inspired by classic Spanish-style architecture, this highly anticipated redesign will transform the resort’s 400 unspoiled acres into a pinnacle of luxury and fresh, quiet elegance.
How small boutique hotels can astonish their guests
Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.
The Mille Club: Details, details, details
Luxury hotels should never aim to be ‘just like home’ but must always strive to be ‘better than home’, which requires an ever-vigilant eye on the current aspirational trends.
6 brilliant video marketing ideas for hotels
Video content gives travelers a sneak peek into every aspect of their potential vacation experience before they even take off on their trip.
Using tech to reopen a profitable spa in 2021
Now is the time to investigate what inefficient and revenue-draining parts of your spa you can do without as you look to welcome guests back. This requires a reframing of the operation as a per-guest-optimized revenue stream instead of simply a volume business.
Marriott will eliminate single-use toiletry bottles
Marriott International announced that it’s expanding an initiative to replace tiny, single-use toiletry bottles of shampoo, conditioner and bath gel in guestroom showers with larger, pump-topped bottles.
Using bathroom amenities to differentiate your property
Providing exceptional amenities is an important opportunity a property has to bond with the guest and to let them know that the hotel cares about every part of their experience.
End of the road for bathroom miniatures
IHG opts for bulk-size amenities to reduce plastic waste
Travel now, pay later – the latest Expedia survey
Millennials are going into debt for vacation.
