View the best and most informative eHotelier articles from the year of 2016 on Brands, Millenials and Reviews
2016 in Review: Distribution, Marketing & Revenue Management
eHotelier provides the best articles from 2016 on Distribution, Marketing and Revenue Management
2016 In Review
2016 in Review provides a concise collection of the most popular trends facing hospitality leaders today.
Unsung heroes of hospitality – Security Directors
An interview with Irving “Bulla” Eastman, Senior Director Safety and Security for Aqua-Aston Hospitality, sheds light on a department where reports stating ‘nothing has happened’ are considered the norm.
Build a revenue culture and align departmental goals to gain competitive advantage
Work flow, communication, staff happiness, and your bottom line results, will all be positively impacted by a well-aligned and understood revenue management culture.
Can hotel terror attacks be prevented?
Although statistically, the likelihood of a terrorist attack in your hotel might be low, if the situation arose, would you be prepared or would you curse the statistics?
Top three reasons a successful front office upgrade program falls apart
Even the most successful front office Upgrade Programs can suffer setbacks. Here’s what you can do to get them back on track.
Training benefits the bottom line as well as staff skills set
Hospitality businesses across the world must recognise the need to train their staff to enable them to offer a superior service to their customers and, fundamentally, increase sales and profit for the business.
Time for hotels to get innovative if they want guests to “stop clicking around”
As Online Travel Agencies expand their reach and increase commissions, hotel companies are devising new strategies in order to regain control of their own inventory.
How to draw Millennials to your hotel
There are a few things that are different about the millennial-aged population that make them quite different from their predecessors, and to draw in this large group of consumers, you must appeal to their preferences.