Guest loyalty is highly relevant for revenue in hospitality. But it is evolving.
The same techniques that were focused on points and programs are not the only way.
There is a new approach that focuses on relationships and driving sustainable revenue.
By the end of this 40-min session, you will be equipped to adapt to these new trends and bullet-proof your loyalty programs.
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Main takeaways:
- Why traditional loyalty programs are losing relevance
- How to Measure Guest Loyalty Beyond Points
- Tactics to build emotional connections with guests
- Action Plan: How to start transitioning today
Who is joining?
Panellists:
- Mark Evans, Sales Director at Bookboost
- Amy Branford, Regional Sales Manager at GuestRevu
This goes beyond the basics – it’s your guide to redefining guest loyalty and creating lasting connections that drive real results. Don’t miss it!
Save my spot here:
https://zoom.us/webinar/register/9017302069851/WN_6UJmLgbVSY-q3GzotEwLIQ
