LOTTE drives personalized retailing strategy with Sabre’s SynXis platform  

Sabre Corporation, the leading software and technology company that powers the global travel industry, announced a strategic long-term partnership with Korea’s largest hotel group, LOTTE HOTELS & RESORTS.

LOTTE drives personalized retailing strategy with Sabre’s SynXis platform   With this newagreement, LOTTE will be connected to almost 900,000 travel agentsacross multipleGDSesand over 600 online channelsacross the globe, through the GDS connectivity solution powered by Sabre Hospitality Solutions’ innovative SynXis platform.This willenableLOTTE to drive ambitious plans to expand its hotel portfolio, grow geographic reach and unlock future revenue opportunities. 

The luxury hotel chain has been a leader in the Korean tourism industry for the past four decades and has exponentially increased its geographic footprint across the globe. With 20 properties in South Korea as well as hotels in the USA, Russia, Japan, Vietnam, Myanmar and Uzbekistan, LOTTE’s latest hotel in Seattle will be its 32nd opening.   

LOTTE’s new partnership with Sabre will give the group greater visibility to travellers worldwide, with travel agents easily able to find content and book hotel stays and ancillaries using LOTTE’s unique private label chain code, LL, on Sabre’s GDS system. LOTTE will migrate more than half of its hotels to the SynXis platform, starting from this year.  

LOTTE has a long and illustrious history within Korea and the world, and we are thrilled to be part of its plans for significant further global expansion,” saidFrankTrampert, Managing Director and Chief Commercial Officer, EMEA & APAC, Sabre Hospitality Solutions.“With this announcement, we are empowering a newdistributionstrategyfor LOTTE,enabling increased exposure to global markets in line with their far-reaching expansion plans.Additionally, our solutions willenable LOTTE to further grow brand awareness in new and existing markets, manage their portfolio revenue, provide future strategy planning opportunities andrefinetheir distribution strategies to support their exciting business goals.” 

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“The launch of our private label GDS chain code “LL” has been one of our key strategies to enhance brand awareness of LOTTE across distribution channels globally. We are hugely excited about how the dedicated chain code will strengthen the brand’s visibility and build a more powerful brand presence in the markets,” said Jinna Yeajin Jang, Chief Marketing Officer of LOTTE HOTELS & RESORTS. “Our partnership with Sabre, a technology provider with deep industry expertise and solutions, will bring us more opportunities to promote LOTTE and be recognized as one strong representative brand as we continue to expand overseas and become a global hotel group in the future.”  

About Sabre Corporation  

Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120billionof global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.  

About LOTTE HOTELS & RESORTS 

LOTTE HOTELS & RESORTS, the largest hotel group in Korea, has gone on to acquire a brand portfolio ranging from SIGNIEL, the company’s luxury hotel brand; LOTTE HOTELS, a classic upper upscale hotel; L7 Hotels, a lifestyle hotel; LOTTE City Hotels, a hotel optimized for business travelers; and LOTTE Resorts for family travelers, satisfying a wide variety of travelers’ needs. Its Korean hospitality service, which puts guests first, has transformed them into South Korea’s most iconic hotels. Backed by its successful operations in domestic hospitality industry, LOTTE HOTELS & RESORTS is expanding beyond Asia to become a global hotel group by continuously developing and seeking innovation to improve its services and facilities. 

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