Experience Hotel offers its marketing solution during COVID-19 - Insights

Experience Hotel offers its marketing solution during COVID-19

In the face of an unprecedented crisis in the hospitality industry, several tech companies have started to share free offers to help hoteliers.

Experience Hotel Team wanted to help as well, the best they could, and has decided to give access to Experience’s Emailing system for Free and without any future commitment, to all hoteliers whom are in direct need of communicating with their guests during Covid-19.

Remember, this difficult time must not prevent you from communicating with your customers. On the contrary! It is essential to keep them informed of your current situation.

You can find all the details here: https://www.experience-hotel.com/crisis-management

By filling out this form, you can use without commitment or costs Experience Hotel’s Email

campaign tool and send up to 3 personalized campaigns to all your customers.

So far, about 100 hotels are using this special free version of the E-mailing platform and it got a lot of positive feedback!

Here is an example of a thankful message from THE LIGHTHOUSE Tytherington: “Thank you – really appreciate the gesture here as we are all facing an unprecedented meltdown in business.”

Please note: in order to access this free service, you need to sign up with the professional email address. There will be a manual check of each account to prevent any abuse.

About Experience hotel

Experience was launched in November 2014 when three passionate hotel marketing professionals, who had worked in the sector since 2001, came together. Since then, the team has grown. New tools have been developed to enable independent hoteliers to save time while enhancing their revenue thanks to fully tailored customer relationship management solutions.

Over the last 13 years, Experience’s co-founders have supported independent hoteliers in their quest to obtain direct bookings and reduce the amount of commission payable. They have spent their working lives alongside hotel managers and owners and have finely honed their marketing strategy. After a number of years spent on the ground, one fact in particular became abundantly clear: There was no complete, value-added tool to manage the entire customer acquisition process, from the first booking through to maintaining customer loyalty. A variety of disparate tools were available for the hotel sector, but none of them could claim to be an end-to-end solution or to generate consistent results. The only solution was to create one.

This short history explains Experience Hotel‘s enterprise culture, which seeks, first and foremost, to deliver specific solutions to the current problems facing the hotel sector.

Tags: COVID-19, Experience Hotel, Marketing, software

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