The Ruby Apartments opens on the Gold Coast, Australia

Although every level of the shiny new apartments is not complete, the very first guests have received a five-star welcome from CEO David Brook, William the Bear and the Ruby Ambassadors.

The Ruby Apartments

The Ruby Apartments – lobby

“We are thrilled to welcome Mr & Mrs Griffith from Bulli, NSW to Ruby.

“It’s always exciting to be the very first guests to check-in to a brand new resort and we wanted to make sure we celebrated it in five-star Ruby style.

“Our Ruby Ambassadors are on hand 24 hours a day to ensure that all the guests’ needs are met, and to help them create precious memories,” said David.

“Our first guests checked in using our brand new Enzosystem check-in kiosks (the first of their kind in Australia) and our Ruby Ambassadors were on hand to make sure everything ran smoothly, which I’m happy to say it did.”


The first 100 guests checking in will also become part of The Ruby ‘First 100 Club’ and will receive souvenir champagne flutes and a bottle of Moet & Chandon champagne in their room on arrival.

With some areas of The Ruby Apartments still to be completed, sister property Paradise Resort will welcome Ruby guests next door to use their facilities as required, including complimentary access to the waterpark.

The opening of the first tower in the ‘billion-dollar game-changer’ development that is The Ruby Collection, signifies the start of something new for the Gold Coast.

Apartment style holidays have now been taken to the next level thanks to The Ruby Apartments. Guests will receive a five-star 24-hour service from fully trained Ruby Ambassadors who will help guests as much or as little as required.

The Ruby Apartments feature 243 apartments and villas with ocean or hinterland views each with a full kitchen, lounge and dining areas, private ensuite with shower and little extras such as USB charging points, Bluetooth speakers, complimentary Wi-Fi and easy access to Ruby’s own digital concierge.

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