Brodt, who has extensive experience in the food industry, will drive the long-term strategic vision and direction of Electrolux Professional Group’s branded service program, Essentia.
His primary responsibilities revolve around creating a seamless after-sale customer experience in support of the program’s mission to elevate customer care to a new level through comprehensive maintenance programs that make our customers’ work-life easier, more profitable, and truly sustainable daily.
“Electrolux Professional Group leads the way in providing cutting-edge solutions to the marketplace, so I was thrilled to join these efforts,” said Brodt. “There is a great opportunity to support our customers with a world-class experience while engaging in our long-term goal of sustainability. Expanding our Essentia-exclusive services will continue to provide additional value to the market while allowing us to deliver on our promise of being customer obsessed.
Our customers deserve a 360 view and a frictionless experience, and I’m thrilled to play a part in providing that to them.” Brodt joined the food service industry in 2015 after serving in the US Army. After 5 years at Unified Brands as a Production tv1anager and Business Development tv1anager, he recently served as a Business Development Manager for Chains at Duke Manufacturing. He holds a tv1aster’s in Business and Administration and is studying to take his Certified Food Service Professional (CFSP) exam in 202Li. He can be reached at Derek.Brodt@electroluxprofessional.com
