Derek Brodt appointed Director of Customer Care at Electrolux Professional Group

Derek Brodt
Images by Electrolux Professional Group Americas

Brodt, who has extensive experience in the food industry, will drive the long-term strategic vision and direction of Electrolux Professional Group’s branded service program, Essentia.

His primary responsibilities revolve around creating a seamless after-sale customer experience in support of the program’s mission to elevate customer care to a new level through comprehensive maintenance programs that make our customers’ work-life easier, more profitable, and truly sustainable daily.

“Electrolux Professional Group leads the way in providing cutting-edge solutions to the marketplace, so I was thrilled to join these efforts,” said Brodt. “There is a great opportunity to support our customers with a world-class experience while engaging in our long-term goal of sustainability. Expanding our Essentia-exclusive services will continue to provide additional value to the market while allowing us to deliver on our promise of being customer obsessed.

Our customers deserve a 360 view and a frictionless experience, and I’m thrilled to play a part in providing that to them.” Brodt joined the food service industry in 2015 after serving in the US Army. After 5 years at Unified Brands as a Production tv1anager and Business Development tv1anager, he recently served as a Business Development Manager for Chains at Duke Manufacturing. He holds a tv1aster’s in Business and Administration and is studying to take his Certified Food Service Professional (CFSP) exam in 202Li. He can be reached at

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Tags: Director of Customer Care, Electrolux Professional Group


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