Sofitel Legend Metropole Hanoi has appointed George Koumendakos as its new General Manager. The Dutch national brings 37 years of experience including 15 years as General Manager in multiple 5-star hotels around the world.
Koumendakos, who is fluent in three languages, is a highly respected hotel professional who has worked in 14 countries. Prior to arriving at Metropole Hanoi, he was most recently the General Manager at Sofitel Kuala Lumpur Damansara in Malaysia. He also formerly led the pre-opening team at the Intercontinental Hanoi Landmark 72 Hanoi.
“Sofitel Legend Metropole Hanoi’s rich 122-year history, sophisticated and elegant French colonial design, and warm and personalized service, along with its distinctive sense of French joie de vivre, make it one of the world’s most legendary hotels, and I greatly look forward to being part of its next illustrious chapter,” Koumendakos said.
Koumendakos, a graduate of the renowned hospitality management Hotelschool The Hague in the Netherlands, officially took the helm at Metropole Hanoi on Sept. 25.
His arrival coincides with major milestones at the hotel, including the upcoming reopening of the historic Metropole Wing in December following an extensive refurbishment that will usher in six new Metropole Suites (while the overall number of rooms will remain the same). Metropole Hanoi also recently relaunched its celebrated Vietnamese restaurant Spice Garden with a new concept, design and menu.
In February, Sofitel Legend Metropole Hanoi was awarded a prestigious Five-Star rating—the top level of recognition—from Forbes Travel Guide for a fourth consecutive year. Metropole Hanoi is one of only two hotels in Vietnam to earn the Five-Star rating—and the only in Hanoi to receive the top distinction. In June, the industry-leading travel magazine Travel + Leisure named Metropole Hanoi one of the top city hotels in Vietna.