In this role, Ryan will lead the upscale brands’ compliance, design, and operations teams focused on developing sustainable programs that drive guest loyalty. She will also work closely with the company’s upscale real estate, construction, and field-based Area Director organizations to ensure that every Cambria hotel is positioned for continued success and profitability through the entire development process.
“The growth of Choice Hotels’ upscale portfolio continues to be a key corporate priority. We are committed to the Cambria brand’s growth as a best-in-class brand that provides tremendous value for franchisees and offers an exceptional guest experience,” said Janis Cannon, senior vice president, upscale brands, Choice Hotels. “Terri is a results-oriented leader with extensive industry experience, making her the perfect person to lead our Cambria operations. We know she will be a leader who will contribute to the Cambria brand’s continued rapid expansion and success.”
Ryan joins Choice Hotels with more than 20 years of industry experience. Most recently, she served as the senior vice president of hotel operations for Crestline Hotels & Resorts where she oversaw Crestline’s national operations as well as organizational planning, strategic growth, brand relationships, and owner relations. Earlier in her career, she held a number of leadership roles at the property level.
Ryan earned her bachelor’s degree from the Catholic University of America in Washington, D.C. She also is an active member of the local hospitality community, having served on the Board of Directors for several D.C.-based affiliations.