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Benchmark hospitality excellence with Baseline certification

In hospitality, knowing your job isn’t enough—you need to prove it. Whether you’re building your career or managing a hotel team, showing your skills clearly and confidently is key. That’s why Baseline by eHotelier is a game-changer.

Baseline is a fast, focused certification test.
Created by eHotelier, a global leader in hospitality learning, Baseline helps you measure your knowledge across 10 key hotel areas. It’s designed for real-world roles—from front desk to finance, housekeeping to leadership.

For Individuals: Show What You Know

If you work in hospitality, Baseline helps you stand out. Each test has 40 questions and takes 40 minutes. You’ll answer multiple choice, true/false, and matching questions that reflect real hotel situations.

When you finish, you’ll get an eHotelier Certified Certificate. It shows your score and highlights your strengths. You can share it on LinkedIn or use it in job applications. It’s proof of your skills and your commitment to growth.

For Hotel Groups: Hire and Train Smarter

Hotels need strong teams. Baseline helps you find them. Use it to test job candidates, train staff, and track performance across departments. It gives you clear data to support hiring and development.

Whether you run one hotel or many, Baseline helps you build a team that meets global standards. It’s easy to use, scalable, and ready for your training system.

10 Areas. One Global Standard.

Baseline covers:

  • Hotel General Management
  • Hospitality Operations
  • Finance
  • Human Resources
  • Accommodation
  • Food and Beverage
  • Culinary
  • Front Office
  • Housekeeping
  • Restaurant and Bar Service

Each test is built for specific roles—so it’s always relevant and useful.

Ready to Benchmark Your Knowledge? 

The tests comprise 40 questions and must be completed in 40 minutes. On completion, the learner is issued a certificate with their score, providing them an eHotelier certified grade of their knowledge. This credential can be used to proudly establish their expertise against a global benchmark, as eHotelier is a globally recognised learning provider. 

👉 Enroll in Baseline now, all courses are FREE until September 30, 2025. 

Tags: eHotelier, hospitality training, hotel certification, professional benchmarking, staff development

Managing Director, Australia

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eHotelier is a globally accessible online learning platform that supports the continuous professional development of current and aspiring hotel industry professionals through our online learning ecosystem that can be used by any hotel, anywhere in the world.

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