How to grab a bigger share of the international food tourism pie

Food, as a lifestyle indulgence, is widely influenced by televised programs featuring celebrity chefs, chef competitions, unique cooking methodologies, etc. For travelers on holiday or business, there is always something to experience about food, whether from casual sampling at grab-and-go street kiosks, walking into a locals-only gastro pub or from special one-of-a-kind restaurant pleasures.

 width=

According to the World Food Travel Association, the average tourist spends about 25 percent of travel budgets on food and beverage alone, which can be as high as 35 percent in more expensive destinations.

Unless one’s culture has specific eating norms or restrictions, food-focused travel is the one of the biggest emerging trends in world tourism. Hoteliers, hospitality and leisure providers know that they have to constantly innovate to appease family groups, individuals and particularly millennials who are willing to spend big on food while travelling. Often, it is the eateries of tourist establishments that are the signature and pride of its brand – some even have celebrity chefs to boost their patronage.

All business websites provide detailed information, and many are also offering facilities to perform transactions online. With such conveniences, visitors browsing the site get to immediately review the information, consider and compare options available, make informed choices and secure deals all within a few clicks. The same goes for websites managed by hotels – they must be easy-to-navigate, reader-friendly, and enticing as well as engaging.

Advertisements
  • eHotelier Essentials Banner
  • Duetto Trends Banner
  • APN Solutions Banner

To vie for a slice of the enormous appetites of the global food tourist market, these establishments must answer that critical question: has the website catered to visitors who mainly browse in their preferred language?

If yes, are the localized language versions reader-friendly and equally engaging? It is the same comfort that we ourselves want when buying a product, to be able to read and understand local labels and instructions, which is a fact attesting to the age-old adageÊÒCan’t read, won’t buyÓ.

Food Tourism is an added incentive and is definitely one that’s here to stay with generations of visiting tourists. There’s also that burgeoning number of savvy travelers around the world who prefer the DIY experience in planning and booking their own holidays. Unfortunately, for travelers who are unfamiliar with the language of a website, they will not get to know important information such as Ôthings to see’, Ôthings to do’, Ôunique eats that made the country famous’, etc. It is obvious that these travelers will give a higher Ôbounce rate’ for the website. They would rather browse other websites promoting the same destination in their preferred language.

For hospitality or leisure establishments that deliver the vital linguistic connection with the enlarged native-speaking audiences around the world, their returns are manyfold, while the country or region too will enjoy tangible economic benefits, such as:Ê

  • Increased visitor numbers: translating to higher popularity as a preferred destination.
  • More revenue: air tickets, accommodations, spending on food, transport, shopping, etc.
  • Higher media coverage: word-of-mouth, social media, chat groups, travel blogs, etc.
  • Greater interaction with locals: increasing community awareness on tourism
  • Knowledge exported: awareness of the country’s unique eats, the fascinating food vendors, places of interests, etc.
  • Increased tax revenue: generated for the government.

In a highly competitive international food tourism market, success or failure in engagement strategies with potential native-speaking travelers from around the world, mostly depends on the quality of the localized language versions of publicity content available on hotel websites as well as at eateries.

Yet, it has been often observed and reported that the creation of local language content simply through translation alone is doomed for failure. Hoteliers need ‘transcreation’Ê Êcreative translation infused with creative writing – to deliver an engaging and emotional connection with the respective target audiences in their preferred language. Learn more about this another post titled ÔWhy Transcreation Does More than Translation‘.

About the author

Joanne Chan is the Regional Business Director of IPPWORLD. She assists brands and businesses go global with end-to-end transcreation and multilingual project management solutions. As a LSP (language service provider), IPPWORLD has been assisting hospitality, travel and lifestyle brands go global with their transcreation expertise Ð to help drive conversions at clients’ websites, converting clicks to customers, grow revenue and build brand loyalty.

As a LSP (language service provider),ÊIPPWORLDÊhelps hospitality, travel and lifestyle brands and businesses go global with transcreation expertise. Transcreation Ñ creative translation Ñ provided by IPPWORLD delivers end-to-end management of localized, contextualized content for your website, as well as brand and marketing campaigns.

Transcreation into multiple global languages drives conversions, grows revenue and builds brand loyalty. With full-fledged offices in Singapore, Shanghai and Mauritius, as well as associates around the world, IPPWORLD is always available.ÊOver two decades in multilingual transcreation and localization services. Trusted then, trusted now.

Reach the author at: joanne.chan@ippworld.com, or connect with her through Linkedin.ÊFor more information on how IPPWORLD can assist you with global marketing content, visitÊwww.ippworld.com,Êor email:Êinfo.singapore@ippworld.com.

 

Five ways to make onboarding stick
Is the era of the direct bookings coming to an end?