Often, the smaller appliances and goods may not be considered as high priority, but Robert Weatherdon, Managing Director of R. Weatherdon and Co, an industry supplier of stylish and high quality products says, “Most guests automatically do a quick, almost unconscious, scan of what is on offer the moment they first step into their accommodation.”
So whether it’s a hair dryer, a clock, a radio or tea and coffee facilities, these types of items all offer your guests that ‘at home’ feel, with the convenience of every day items in the comfort of their bedroom.
Weatherdon says, “Even if your guests have no intention of ironing or putting on the kettle, the mere fact that these facilities are readily available adds an enormous value to their experience.
“It is these details that give guests the confidence that their every need is anticipated
and met. And that confidence freely translates into repeat business.”
Weatherdon has been in the industry for over 40 years and the family-run business prides itself on offering expert advice and outstanding customer service. Specialising in hospitality and guestroom accessories for the accommodation industry; office, kitchen and janitorial products; specialty and custom products for the general hospitality market; Weatherdon supplies a huge range of products perfect for those in-room customer needs.
Further to these small appliances, TLUXAU offers in-room amenities to make your guests’ hotel stay even more homely, comfortable and convenient. Providing practical essentials for the travel and hotel industry, TLUXAU has a variety of products for any sized establishment.
From chic hand and body washes and lotions for the bathroom in small and large bottles, to suit your guests’ needs, to mini bar and welcome snacks like delicious cookies, TLUXAU has adapted and extended its range to suit a variety of accommodation businesses, and has most recently introduced disposable coffee cups to its offering.
“While it is nice to make a cup of tea or coffee in your hotel room or serviced apartment, we thought – why not offer your guests the option of making one on the go, and in style?” says, Chloe McCarthy, Director of TLUXAU.
McCarthy continues, “We feel this collection will enhance the guest experience and make them feel like the hotel wants to spoil them with a high-end boutique collection of amenities.”
Both brands recognise how in-room products can enrich a guest’s stay, and both brands will be showcasing the latest products at NoVacancy Accommodation Business Expo in July.
As Australia’s largest and most comprehensive business event for those who own, run and market hotels, motels, serviced apartments and other accommodation properties across Australia, New Zealand and the Pacific Islands, NoVacancy covers all aspects of running an accommodation business.
Promising to give you everything you need to take inspiration and make improvements to your accommodation business, NoVacancy is the must-attend event for the industry.
For more information about the event and to register for your complimentary ticket, please visit https://www.novacancy.com.au
What: NoVacancy Accommodation Business Expo
When: 17-18 July, 2018
Where: ICC Sydney Exhibition Centre, Darling Harbour