Hotel technology remains an investment priority this year, with a nod to solutions that help drive guest and employee loyalty. According to the 2024 Lodging Technology Study, 100% of survey respondents (hotel professionals representing more than 10,000 properties worldwide, including luxury, upscale, midscale, and economy brands) say their IT budgets will increase or hold steady this year. Maestro PMS, the leader in All-In-One cloud hosted, private cloud and on-premises property-management systems for independent hotels and luxury resorts, is predicting the largest investments will be in technologies that integrate with the hotel PMS to create more convenient and personalized stays for guests and make operations more efficient for associates.
Eduardo Burkard joins Fairmas North America to Spearhead Business Growth
Fairmas, proudly announces the appointment of Eduardo Burkard as the new Sales Manager, North America, specifically for the US market. He will be a valuable addition to the North American team.
In the Trenches: Insights from Hospitality Law Expert
Robin Zeidel spent four years in book publishing before following in her father’s footsteps by getting a law degree. When a Wall Street firm came knocking, Robin’s plans to join her father’s practice went by the wayside. She spent almost six years as assistant general counsel at Starwood before founding her firm, Zeidel and Associates, in 2010.
How to be guest-centric: Redefining Hospitality with Data-Driven Strategies
Let’s delve into the transformative power of data-driven strategies to upgrade the hospitality experience and redefine the guest journey.
Nonius Expands its presence in the DACH Region with a New Office in Germany
Nonius is setting a new milestone in our journey towards global excellence with the opening of our latest subsidiary in Nuremberg, Germany.
Duetto completes acquisition of Micerate
Duetto, a global leader in revenue management systems, proudly unveils the successful acquisition of Micerate, a leading provider of dynamic pricing and online booking tools tailored for meetings and event spaces. This strategic milestone underscores Duetto’s unwavering dedication to dynamic revenue management solutions, with a heightened focus on the groups and events sector, solidifying its position as an industry leader adept at meeting the diverse needs of the hospitality landscape. Founded in Germany, Micerate brings a wealth of expertise, dedicated to delivering specialized solutions that elevate meeting space profitability and streamline booking efficiency for its valued clients.
Guest experience: How to deliver real value to guests
Images by BookBoost In today’s landscape, where everyone is talking about how building a great guest experience will help your…
Nomadix Earns Patent for Enhancing Passpoint (Hotspot 2.0) with Loyalty Program Integrations
Nomadix® Inc., bringing connected experiences to life, was issued U.S. Patent No. 11,855,986 by the United States Patent and Trademark Office (USPTO) on December 26, 2023. The patent, titled “Management of network intercept portals for network devices with durable and non-durable identifiers,” represents Nomadix’s ongoing innovations in networking technology and adds to its growing patent portfolio.
HotelREZ outpaces market at 52% growth
HotelREZ Hotels & Resorts, one of the world’s leading hotel representation companies, has outpaced the market with 52% revenue growth with reservations up by over 42% in the past 12-months.
Customer-obsessed: Why should your hotel embrace this trend?
“Putting the customer first” is one expression that has been around hospitality for a long time. However, now we enter an era of being “customer-obsessed”. This has become more than a trend and has turned into a key mindset that hoteliers must not be unaware of.
