With MosaicVoice AI-powered real-time guidance, Travel Outlook agents can bring unparalleled levels of service and a newfound attention to detail to every call.
Enhancing the resort experience with Nonius mobile resort maps and wayfinding
The most complete Mobile Platform for Hotels and Resorts now includes Resort Maps and Wayfinding features designed to delight guests, boost cross-selling opportunities and streamline staff operations.
STAAH and Asian hospitality management leader Archipelago announce partnership
The tech partnership will fuse together the benefits of STAAH’s advanced online distribution technology with Archipelago’s vision to operate ‘best in class’ properties that exceed the expectations of guests, owners and employees.
Stoney Creek Hotels partners with Travel Outlook
Stoney Creek Hotels, a group of 12 unique, privately owned and operated inns and hotels, has partnered with Travel Outlook to provide voice channel services.
Whistle for Cloudbeds expands worldwide
Cloudbeds announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform.
Cloudbeds launches Passport 2023, a global hotelier conference
The inaugural online Cloudbeds Passport 2023 event brings together product leaders and industry experts with the Cloudbeds community to inspire independent hoteliers around the world.
Report highlights hotel investor attitudes and opportunities for revenue management technology
IDeaS released a special report “Unlocking Hotel Performance: The Power of Revenue Management Technology Today,” including key insights hotel investors attitudes to revenue technologies, the role of artificial intelligence in hospitality, and how technology is reshaping hospitality commercial organizations.
Travel Outlook partners with Thrio to advance the travel industry customer service experience
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce a partnership with Thrio, a revolutionary contact centre platform making waves in the customer service industry.
Oaky and Infor team up to maximise the upsell potential for hoteliers with a 2-way integration
Infor and Oaky realise a 2-way integration to ensure seamless and automated upsell management across the entire guest journey.
Is travel assistance insurance the next must-have for your hotel’s direct channel strategy?
Discover the story of a Canary Island hotel chain that increased direct sales 22% by offering travel assistance insurance as a unique direct booking perk.
