Twin Peaks Lodge and Hot Springs, located in Ouray, Colo., is using technology to simplify operations at a time when its team needs it most. The 93-room hotel has a storied history, beginning life as a two-story residence built in 1893. Over the years the property was transformed into a business, expanded, renovated, changed hands, and more, but the spirit of what it provides to the community of Ouray remains consistent. Despite being founded in the 1800s, the hotel’s ownership team had a modern vision and turned to Maestro PMS to improve their digital operations and capabilities.
How to get your digital guest directory fit for the festive season
A hotel’s guest directory is often regarded by guests as a valuable reference tool. Containing all the information they might need during the course of their stay – from hotel facilities and local attractions, to F&B menus, local transport links, special promotions, and links to booking systems, to name just a few. For hoteliers, however, it is a valuable avenue towards those all-important, revenue-driving, upsell opportunities. Upsell opportunities can be maximised by showcasing the extent of the services and amenities available whilst at the same time enhancing the guest experience.
Arch Amenities Group expands business operations into Canada with the acquisition of Personal Best
Arch Amenities Group, a full-service global provider of wellness, spa and amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced its expansion into Canada with the acquisition of Personal Best Health and Performance Inc., a Canadian leader in corporate wellness services.
Twin Peaks Lodge leverages Maestro PMS’ self-service kiosks to elevate the guest experience
Twin Peaks Lodge and Hot Springs, located in Ouray, Colo., is using technology to simplify operations at a time when its team needs it most. The 93-room hotel has a storied history, beginning life as a two-story residence built in 1893. Over the years the property was transformed into a business, expanded, renovated, changed hands, and more, but the spirit of what it provides to the community of Ouray remains consistent. Despite being founded in the 1800s, the hotel’s ownership team had a modern vision and turned to Maestro PMS to improve their digital operations and capabilities.
Duetto launches Advance, delivering real-time rate optimization and first-to-market data integrations
The new revenue optimization product suite enables hotels to dynamically optimize room rates in real time, improving RevPAR.
Nonius selected as preferred technology provider by Grupo Brisas
Grupo Brisas, a hotel group in Mexico, has selected Nonius, in partnership with Telmex, as the preferred technology provider. Our Nonius App and Cast solutions have been installed in their nearly 3,000 guestrooms.
Onyx CenterSource announces GroupPay product integration and partnership with Cvent, to launch in late 2023
Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, announced today a new integration between its GroupPay payment platform and Cvent, an industry-leading meetings, events, and hospitality technology provider. In addition, Onyx announced a Cvent partnership, which will create added value for mutual customers by delivering automation, visibility and standardization of meeting and event commission management through GroupPay.
A complete timeline for your 2023 Black Friday campaign
The day of frantic shopping, incredible deals, and unmatched excitement is on its way: Black Friday is just around the corner. In the competitive realm of the hotel industry, navigating the Black Friday landscape requires more than just slashing prices.
Katathani Collection grows resort revenue by 15 percent with IDeaS G3 RMS
IDeaS, today announced that Katathani Collection has grown revenues across two of its resort properties by 15 percent with IDeaS G3 Revenue Management System (RMS.) Katathani Collection adopted IDeaS G3 RMS across two properties: Katathani Phuket Beach Resort and The Shore.
Measuring guest loyalty – key metrics CEOs need to pay attention to
Everyone is talking about guest loyalty and how it is key for any accommodation business. But how important it really is? And, is it something only certain areas of a hotel should care about?






