The hotel payment processing experience is ready for a shakeup. Improving payment processing in hotels has been a major barrier for independent operators, and yet the closer payment processes are to a business’ core systems, the more benefits they provide operators. Hotels have embraced the value of integrated payment processing, which allows merchants to integrate their capabilities into a hotel’s point-of-sale systems, but this still necessitates a digital “handshake” between service providers to process a simple payment. The next evolution of this offering is embedded payments, which are helping independent operators control costs and simplify guest purchases.
Cloudbeds and IDeaS Forge Innovative Partnership to Deliver an Integrated Revenue and Hospitality Management Solution
Cloudbeds, a leading provider of hospitality management software, and IDeaS, the world’s leading provider of hospitality revenue management software and services, today announced a strategic technology partnership that brings together the expertise of two industry powerhouses to deliver cutting-edge revenue solutions for accommodations providers worldwide.
France Experiences Surge in Travel Demand Ahead of 2024 Summer Olympics–with Americans Leading the Charge
Sojern, the leading digital marketing platform built for travel, today shares its latest travel data* ahead of the 2024 Summer Olympics. Slated to be held in Paris, France from 26 July – 11 August 2024, the summer Olympic games will bring together 10,500 athletes from 206 National Olympic Committees (NOCs) that represent nations from all over the world. The games will be the biggest event ever organized in France.
Rubin’s return marks new chapter for HotelREZ
HotelREZ Hotels & Resorts, one of the world’s leading hotel representation companies, has announced Sharon Rubin’s return after a five-year break. Rubin has been appointed to the new role of Vice President of Product Development.
Cloudbeds unveils annual State of Independent Lodging Report
Cloudbeds, the hospitality management platform powering more reservations and happier guests for independent lodging businesses around the globe, today released its 2024 State of Independent Lodging Report.
Transform your hotel’s revenue in two years or less with this guide to revenue management
Managing a profitable hotel requires a careful eye on your inventory. You don’t want to sell your rooms too early at reduced rates because such spillage can drain your revenue. However, spoilage, overbooking, and overselling can also wreck your profits.
A giant leap forward for Irish spa Roe Park Resort’s ecommerce journey
Blending traditional Irish charm and hospitality with modern luxury, Roe Park Resort – located within easy reach of the Giant’s Causeway – is one of Northern Ireland’s premier golf and spa destinations.
Cloudbeds announces strategic partnership with Amadeus hotelier
Cloudbeds, a global leader in hospitality management software, today announced a strategic partnership with Amadeus, a leading provider of advanced technology solutions for the travel industry.
Fixing your guest communication: How to effectively reach your guests
As hoteliers, effective communication with guests is paramount to delivering a great guest experience. Effective communication involves different things, but we can split it into two main areas: what are you saying and how you are saying it.
Navigating today’s persistent labor shortages in hospitality
In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry’s seamless operation.
