The world’s largest guest feedback platform, TrustYou, has become the 100th hotel technology provider to sign up for SiteMinder Exchange, a powerfully-simple solution launched in June by the global hotel industry’s leading guest acquisition platform, SiteMinder to solve the connectivity problem for hotel property management systems (PMSs) and hotel applications.
Auchrannie Resort; The enviable destination hotel which has increased direct bookings by 70%
Secluded away on the Isle of Arran is the stunning Auchrannie Resort. It’s proudly employee owned and operated, meaning the team working there benefits when guests arrive at the resort happy and leave happy. The resort realised they had to develop their digital channels to remain competitive, and over the past two years, they have been on an exciting journey to get there.
ASAP partners with ReviewPro to build quality accreditation and safety compliance
Serviced apartments are gaining ground in the hospitality industry, and the Association of Serviced Apartment Providers (ASAP) aims to provide the assurance consumers need with their Quality Accreditation Process. ReviewPro, world leader of guest intelligence solutions, will partner with the ASAP to provide online reputation management. This will form part of the onboarding process to screen potential members as well as ongoing monitoring and assessment.
Avvio celebrates September successes
Global technology provider Avvio announces a series of successes following an impressive September, including award wins and a growing hotel customer list.
Hotel management system pioneer AutoClerk partners with SiteMinder
More than 1,500 hotels across North America now have the opportunity to enrich their distribution and revenue management strategy, thanks to a new partnership between two hospitality technology leaders – SiteMinder and AutoClerk. SiteMinder, the global hotel industry’s leading guest acquisition platform, and AutoClerk, one of country’s most enduring property management system (PMS) companies, have developed a sophisticated interface between their two platforms that will help mutual hotel customers enhance the online distribution of their rooms and thereby grow their revenue.
OTA Insight Revenue Insight Dashboard reaches 500 subscribed hotels
OTA Insight, the cloud-based data intelligence platform for the hospitality industry, today announced that 500 hotels are now able to drive additional revenue and increase profit by utilizing its Revenue Insight solution. Revenue managers at select Canadian properties within the Westmont Hospitality Group portfolio have turned to Revenue Insight to deliver smarter property analytics and are driving increased efficiencies by combining historical and future performance data with its real-time Rate Insight platform
Luxury Pursell Farms trusts dormakaba for its electronic lock system
dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks, announced Pursell Farms, a luxury golf and spa destination, installed dormakaba’s Quantum RFID mobile access capable electronic locks.
IDeaS delivers Regional-first revenue management solution to YMCA
IDeaS Revenue Solutions, the leading provider of revenue management software and advisory services, announced today that the YMCA of Hong Kong had implemented IDeaS’ flagship G3 Revenue Management System (IDeaS G3 RMS) to enhance rate performance and support revenue growth at their upmarket hotel property, The Salisbury.
Study reinforces Guestlines development systems
Many of today’s Property Management Systems (PMS) suffer from poor levels of integration and a lack of support for hoteliers, a new report published this month has claimed.
Great National Hotels and ReviewPro Mark a year of partnership
Guest satisfaction continues to be a key objective for Great National Hotels and Resorts (GN), who employ ReviewPro’s Corporate Dashboard to monitor guest feedback across 32 of their hotels. The Online Reputation Management (ORM) tool enables GN to monitor guest satisfaction, identify key areas for operational and service improvements, and monitor performance over time at their member properties.
