Cendyn, the World’s Leading Hotel CRM Provider, and Hospitality Plus, the online distribution and digital marketing experts, have announced a collaborative initiative that will enable hoteliers to enhance the guest experience throughout their travel journey.
Hospitality Plus work with hoteliers across multiple regions to future proof their digital engagement strategies. Their guidance and counsel for hoteliers provides solutions for revenue management, guest engagement, digital marketing, website performance, market intelligence and online reputation. This collaboration with Cendyn will now enable hoteliers to enhance how they engage with their guests using the right message, at the right time, through the right channel, using the world’s leading hotel CRM platform.
We’re delighted to be partnering with such a forward-thinking consultancy provider. With strong values that align with our own, they partner with the best in the industry and put their customers above all else”, said Charles Deyo, President & CEO at Cendyn. “We’re looking forward to pushing the boundaries of guest engagement with Hospitality Plus and foresee a long and fruitful collaboration that will enable hoteliers to put their guests at the heart of what they do.”
Cendyn’s eInsight CRM is a guest intelligence and marketing automation solution that can easily handle complex interfaces, drive loyalty and leverage real-time data to provide personalized one-to-one communications for every guest. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels, meanwhile sophisticated reporting tools provide unlimited visibility for success.
This new partnership between Hospitality Plus and Cendyn will empower hoteliers to acquire new customers as well as drive loyalty with existing guests.
Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, guest engagement and group sales. With offices in Boca Raton, Atlanta, Boston, San Diego, Whistler, London, Munich and Singapore, Sydney, and Tokyo. Cendyn proudly serves more than 30,000 clients in 143 countries, sending over 1.5 billion personalized communications on behalf of their customers every year.
About Hospitality Plus
Hospitality Plus is engaged in providing a menu of digital solutions to the hospitality industry with the aim of sustainably improving the hotel profitability. Our services include reservations & distribution solutions, revenue management outsourced service, CRM & e-marketing tools, re-marketing & re-engagement solutions to improve website performances, revenue management & marketing intelligence tools, online reputation management solutions, hotel applications and websites.