The damage from Covid-19 to hotels may not be over once the Government greenlights a return to travel, according to creator of smart pest systems, Spotta. The UK-based company reveals dormant bed bugs will live around a year without feeding, waiting for hotel guests to return.
From High Touch to No Touch: Transforming the Guest Experience Post-COVID-19
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology.
Sojern launches new interactive COVID-19 Travel Insights Dashboard
Real-time travel data provides travel marketers the tools needed to monitor travel demand and plan for recovery.
Uncompromised customer service: What role will call centers play in the new norm?
What lies ahead remains unclear. But what we can safely assume is that customer service, procedures, policies, and restrictions will change in ways we never imagined. Therefore, we must start planning now for the day when travel resumes.
How to leverage technology to take a deep breath
What Projects Have You Placed on The Back Burner Until Occupancy was Down? Handle Them Now During The Downturn.
Criton offers hoteliers free app to reduce touchpoints during COVID-19
Criton is offering its guest engagement platform completely free of charge until 2021 and with no commitment. Hoteliers using Criton can reduce touchpoints and safeguard guests’ health by digitising their guest information and giving everything guests need on their own phone.
Voxel and Juniper join forces to ease the use of electronic payments for the Travel Industry
baVel, Voxel’s electronic transaction platform in the travel sector, has been integrated with Juniper, a technology provider for the tourism industry, to boost B2B payments in the travel industry.
myDigitalOffice launches free data resource
myDigitalOffice announced a free data analytics resource that enables hoteliers to identify forward-looking performance trends across their own portfolios and other markets, and visualize market recovery in real-time.
STAAH introduces Ringgit
STAAH takes the first step towards offering local currency payment option for its Malaysian partners. This new and better payment option will help STAAH partners save money on international exchange rates and transfers.
Award-winning GuestRevu offers free reputation management reports
Are you wondering where your time would best be spent while the world of travel has come to a halt?
