Many of today’s Property Management Systems (PMS) suffer from poor levels of integration and a lack of support for hoteliers, a new report published this month has claimed.
Great National Hotels and ReviewPro Mark a year of partnership
Guest satisfaction continues to be a key objective for Great National Hotels and Resorts (GN), who employ ReviewPro’s Corporate Dashboard to monitor guest feedback across 32 of their hotels. The Online Reputation Management (ORM) tool enables GN to monitor guest satisfaction, identify key areas for operational and service improvements, and monitor performance over time at their member properties.
Revinate joins SiteMinder Exchange
Revinate, the Software-as-a-Service (SaaS) company that helps hotels transform guest data into revenue, today announces it has partnered with the global hotel industry’s leading cloud platform, SiteMinder, as the latest hotel application to connect into SiteMinder Exchange. The connection will make Revinate Marketing accessible to the multitude of leading property management systems (PMSs) integrated into SiteMinder Exchange, a powerfully-simple solution launched this year to solve the connectivity problem for hotel PMSs and hotel applications everywhere.
RateGain & Hotelogix join hands to help hotels with real-time distribution
RateGain, a leader in providing cloud-based distribution solutions and Hotelogix, a globally trusted cloud-based Property Management System provider have announced a technology partnership to help hotels across the world distribute inventory in real-time.
Avvio & HotelPartner exhibit at (WTM) London
Experts from global hospitality technology company Avvio and yield management business HotelPartner will be on neighbouring stands at this year’s World Travel Market (WTM) London, the leading global travel trade show.
Guest expectations, satisfaction & Social Media
If your end goal is hotel guest satisfaction, then your journey begins with their expectations. When booking a hotel room, guests have expectations that are determined by various factors such as the images of your property that are on the web, reviews that other guests have left you, the descriptions you have, etc. All you have to do is manage, and eventually exceed these expectations and guest satisfaction is guaranteed. And we are here to tell you how social media plays a pivotal role in determining and managing expectations as well as increasing hotel guest satisfaction.
Avvio and Criton technology sponsors at Independent Hotel Show
Following a successful year, global hospitality technology company Avvio and guest experience app developer Criton are returning as technology sponsors to this years’ Independent Hotel Show.
Fleming’s Hotels implements Cendyn’s eInsight CRM platform across their hotel group
Fleming’s Hotels, a modern leader in the business & leisure hospitality marketplace in Germany, has selected Cendyn, the leading hotel sales, and CRM provider, as the group’s CRM technology partner.
New Board of Directors for Bidroom
Bidroom, the world’s fastest-growing OTC (Online Travel Community), has announced the expansion of the group’s board of directors. Experienced hoteliers and investors Bas Tolmeijer, Francesco Monaco and John Stoffers are joining the board.
Star Micronics showcases unique POS printer at The Restaurant Show 2018
At The Restaurant Show 2018 (1 – 3 October 2018, Olympia, London), international POS printer manufacturer Star Micronics will be demonstrating on Stand GM32 how it leads the field in POS innovation for hospitality with the first POS printer, mC-Print™, offering 5 traditional and unique interfaces and 2 USB host ports for multiple peripheral hub functionality.
