By Mike Oppenheim, M.D: Sometimes special treatment pays off, sometimes it doesn't.

Zelda Zonk and Carl Con Carne – were they serious? Obviously not, as many celebrities have a bit of fun when it comes to travelling incognito.

The new 1,800-Room Cabana Bay Beach Resort, eight new CityWalk venues and the opening of The Wizarding World of Harry Potter- Diagon Alley bring new jobs to Florida.

By Bram Hechtkopf: Loyalty is crucial in helping attract and retain customers, generate revenue and remain competitive, but how should hotels genuinely invest in their guests?

By Kevin Boudreaux: Responding to all guest reviews not only shows the traveling public that you are engaged and care, it will help to build loyalty and even build bridges to guests who may not have had a positive experience.

Fifty years ago this month, The Plaza in New York was the first hotel to discover just how much trouble rock stars on tour could be after hosting the Beatles during their first US tour.

By Jeff Orsini: Burgers are a mainstay in American restaurants, but what is the best way to take them upmarket?

By Val Cook: How often have we all attended meetings where we left thinking that was time wasted? If you hold regular meetings, here are 10 simple ways to make them more productive.

Research shows Asians would pay more money for more seat space as it symbolises improved comfort and brings more relaxation.

Now guests at the Andaz Liverpool Street hotel in London can feel like they're inside a glass of Veuve Clicquot with its new multi-sensory light installation. (They'll get an actual glass of champagne too).