Driving hotel ancillary revenue has become the most profitable strategy for many hotels in the pandemic time.
Top 10 ‘Must Do’ separation of duties and controls
Internal controls are a mission critical element you must have up and working well to adequately safeguard your assets. People who work for you are much more likely to steal from you if you do not protect what is yours with proper and effective controls.
Tech doesn’t replace but supports guest communications
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
Outlook for the backpacker and hostel market
The COVID-19 pandemic closed borders and motivated many owners and operators of youth hostels, student accommodation and co-living properties to look at innovative solutions to ensure their properties remained economically viable.
Developing leadership skills: how to cultivate people centricity
Developing leadership skills now goes beyond the traditional tenets of managerial training, such as strategy and finance, and are being joined by a host of subskills such as empathy, negotiation and influence. Here’s why and how executive leaders can hone in on people-centricity.
Benefits of wireless electronic door locks for hotels
Wireless electronic door locks provide easier ways for hotels to secure rooms, increase staff productivity, and make guests feel more secure.
Bleisure trips, workations, & positioning your hotel for the latest hybrid travel trends
By embracing hybrid travellers and making tweaks to already existing processes, you can increase direct bookings, drive revenue through extended stays and ancillary spend, and create the one-of-a-kind experiences that bring those guests back for future visits and transform them into loyal advocates for your brand.
How to promote your hotel on social media during slow seasons
Social media is immediate, palpable, entertaining and a great way to showcase your property. The sooner you connect with people longing for a much-needed weekend getaway or extended vacation, the better.
Getting back the groups segment at the speed of tech
Hotels need business travelers to fill midweek inventory and they need those big room blocks from groups that come with BEOs or venue space rentals. But in the post-pandemic landscape, there are some stark differences from 2019.
Investors weigh up changing criteria for successful urban regeneration
Landlords and investors are taking a more holistic view of projects to deliver value.
