Here’s why you should focus on two aspects of the hotel journey in particular and seek out ways to elevate them for lasting results.
Celebrity chefs overcooked?
Ask any real chef: cooking is tough, challenging, and hot and sweaty most days. The hours are long, and your feet hurt most days. But, most days, we love it.
10 solutions to challenges the hotel industry faces in 2022
With the right approach, tech stack and process streamlining, hotels can drive their success in 2022 and beyond.
The cost of acquiring a guest: Making the most of your booking channels in a recovering market
While managing costs to the business often focuses on staff wages, property maintenance and food & beverage expenditure; what should not be overlooked is the actual cost to a hotel for acquiring a guest in the first place.
How a mid-year sample of 400 hotels are on track for a 15%-40% revenue increase over 2019
Study shows properties that closed briefly at the beginning of the pandemic – or that remained open – are in a strong position if they have maintained online visibility and many practiced revenue management to control cash flow.
How to be the best target hotel for corporate meetings
Making your hotel the best choice for corporate meetings starts with attracting business travelers. To do this, keep in mind the changing ways of work and the emergence of the new breed of travelers, bleisure. Configure your hotel to accommodate these two trends.
Toxic leadership: How to spot it, survive it and thrive
Autocratic and overbearing styles of leadership have been linked to staff underperformance and in violation of the best interests of team members and stakeholders in general.
Four trends for now and four for later
You need to know what to do in 2022 that will help with the top and bottom lines for the calendar year, as well as set you up for future success as guest demands evolve.
5 logistics challenges your hotel may soon face and how to manage them
The right logistics management strategy can get customers what they need for a decent price. Even if this sounds impossible, you can tackle cost challenges by picking away at small problems and focusing on convenience. Your customers will pay extra for a good experience.
What works on Facebook (or not)
When it comes to travel marketing for most brands, products and services in the hospitality realm, Facebook still indeed does matter. It ain’t the powerhouse it was once was, yet the platform remains used by over 80% of adults across most countries in the Western world.
