Adding panic buttons does more than check off a requirement on the property to-do list; it has a positive impact on job retention and cultivates staff loyalty.
Gift shops, guests, and gratitude: What you need to sell at your hotel
By including a gift shop in your property and stocking it with these five types of inventory, you can boost revenue and meet the convenience needs of your guests at the same time.
How to respond to reviews, according to experienced hoteliers
These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.
Five ways pre-stay communications help labor productivity
The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.
Investing in the tourism sector? Look out for these 5 upcoming tourism trends
If you are investing in the tourism sector in India, look out for these 5 upcoming trends, which may see a higher surge in 2022 and onwards.
The importance of life insurance in the hospitality industry
While no one likes to think about their mortality, it is important to consider this financial security alternative.
New attitudes to hotel circular economy practices
CE practices are a way to differentiate, even to make more profits. However, in the near future, they will simply be the norm.
Report reveals deeper understanding of the sustainable trip, identifies opportunities for travel industry
Across the globe, sustainable travel as a concept and practice has moved from the back of travellers’ minds to claim a dominant position in the decision-making process, with close to eight in 10 travellers (78.7%) acknowledging its importance.
4 winning strategies to combat price disparities and boost reservations on your hotel website
If potential guests can find lower rates on OTAs and other third party channels, chances are they will leave your website to book there instead. Here are four effective actions you can take on your hotel website to combat this problem and boost your direct reservations.
How to measure your hotel’s profitability in 2022
2022 hotel profitability ratios: How to choose the correct one for your property.
