To survive and thrive, hotel owners need to make changes and ensure that their accommodation remains current and in tune with consumers’ trends and buying habits. Here are the main areas you should consider if you want to breathe fresh life into your hotel.
Digital nomads – who they are and how they are shaping the travel industry?
Here’s what you need to know about digital nomads and how you can attract them to your hotel.
5 questions managers of remote teams should ask themselves
We know that managing a team remotely is fraught with both technical and interpersonal complications. Here are suggestions to make sure you’re successful at it.
Designing achievable goals through market & business insights
Data and analysis provide the foundational insights to set realistic, meaningful, and strategic objectives.
9 benefits of implementing a customer experience platform: insights from industry experts
The results of implementing a platform that is focused on the guest experience include improved guest satisfaction and loyalty, higher ratings and reviews, and increased revenue through repeat bookings and positive word of mouth.
Hotel talent management: recruit, develop, retain for success
Here are effective strategies for recruiting top-tier talent quickly, actionable plans for fostering their professional growth, and techniques for encouraging continued service, ensuring a seamless bounce back for your hotel. In a world still recovering from the impact of the pandemic, this dedication to your team isn’t just good business practice; it’s the path to resilience and growth.
The cost of faking a smile
New findings show that suppressing or hiding internal feelings can be detrimental to employees and reduce their intention to remain their role, which has clear managerial and practical implications.
Data democratization: the benefits of owning your data vs. the traditional agency model
Not only is it in your hotel’s best interest to take control of your data, but new technology is making it easier than ever to get started.Here’s a look at the benefits you’ll be able to enjoy and the steps you should be taking.
Exploring the benefits of hotel sleep programs starting with the bed
The guarantee of getting a proper sleep while traveling is something that people are willing to pay for, and it is an aspect of the guestroom experience that customers are now specifically looking for when selecting their hotels.
5 digital tactics to improve guest satisfaction
Customer satisfaction is a never-ending process, you need to take continuous action to meet your customer needs. By utilising these digital tools in the right way, you can enhance the guest experience and improve guest satisfaction, ultimately leading to increased revenue and loyalty.
