Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.
The dangerous similarities between alcoholism and burnout: a chef’s perspective
Burnout and alcoholism are hospitality’s double-edged sword and fighting them is all about reclaiming control and balance. Are are some tips from a survivor.
How modern gadgets are redefining senior adventures
Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure.
Why Housekeeping is the heart of a hotel: leadership insights
Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.
The power of experience: how guest satisfaction can influence hotel pricing strategies
As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
3 sustainable changes that attract younger generations to your hotel
Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.
Exquisitely experiential meetings and events at the Fairmont Rio de Janeiro Copacabana
Meetings and events are in the midst of a renaissance heading into 2025, with numerous contributing factors as to why. Top of the list for the corporate and group segments is the need to bring people together in a world that has embraced hybrid or fully remote working arrangements.
Keeping the construction process unimpeded
When you’re managing a construction team, you have so much on your plate that hurdles and obstructions to the regular running of things can seem more disastrous than they initially appear.
7 features you can’t miss in a hotel CRM
If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.
Top 10 ways to increase F&B guest spend and profitability with mobile ordering
As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity?
