Remember the golden rule, the lower the cap rate the higher the purchase price paid and at the same time the lower the expected returns on that investment in the future because the price paid was higher.
Leveraging AI for strategic growth and innovation
By integrating AI thoughtfully with a focus on enhancing human interaction and improving efficiency, hotels can not only address today’s challenges but also pave the way for future innovations.
Post-pandemic dining: a risky business?
Future public health crises like the COVID-19 pandemic cannot be ruled out, and restaurateurs will benefit from knowing how the public’s dining habits are likely to change in response.
3 tips for making your work meetings more impactful
Meetings matter because they represent our collective time and energy. With the right approach, meetings can evolve into spaces where people not only contribute but leave feeling inspired, valued and ready to act.
Defining the new Miami with EAST Miami
Case study: What we see throughout is how the EAST Miami facilities the new commerce of Brickell around it by playing host to so many ‘alternative thinkers’. This dynamic interaction between multiple parties can only be achieved by thinking in terms of mixed use.
How to be a successful hotel General Manager
Discover the five transformative steps that will not only improve your professional knowledge but also propel your career to new heights.
Destination optimization: How tech is improving resort revenue management
Optimal resort revenue management requires organizations to look beyond the guestroom as they seek to maximize revenue. Ideally, resort hoteliers need to understand which guests are likely to spend the most overall during their stay—and even better, understand which guests are most profitable.
Counting the cost of contactless
We now know much more about the factors driving hotel customers’ willingness to pay for contactless services. New research will guide hotel practitioners to invest more smartly and rationally in contactless solutions.
The FOMO effect: why your hotel can’t afford to ignore these booking trends
By understanding and implementing the latest booking trends influenced by FOMO—whether through transformative experiences, AI-driven personalization, or sustainability—you can not only increase bookings but also build a loyal customer base that values what your hotel offers.
How to keep even the most challenging customers happy
Lets explore the implications of emotional intelligence in the customer journey and look at tips for improving the customer experience by improving EI in staff and management.
